Refund and Cancellation

We thank you and appreciate your use of the Platform. Please read this policy, conditions, and process carefully as they will give you important information and guidelines about your rights and obligations as our user, concerning any purchase you make through us. The policy concerning the processing of the refund, shall be following the clauses as set forth:

Refund Terms and Conditions

  • All refunds shall be as per the terms and conditions as specified under this provision in this policy and we will not undertake to accept, initiate, or process refunds in any other manner.
  • We will undertake to accept refund request only when our partners are unable to deliver the services to you after the payment made by you.
  • You can raise a request for a refund you are not provided with the services and we will undertake to verify the same from our Partners and only then we will undertake to process the refund.

All Refund shall be credited into the source of payment within 7 working days from the acceptance and processing email sent by us. There may however be an additional delay and we may undertake to communicate the same to you.

Cancellation Policy

The company at its sole discretion may cancel any order(s):

  • if it suspects a user has undertaken a fraudulent transaction, or
  • if it suspects a user has undertaken a transaction that is not following the Terms of use
  • in case of unavailability of a service
  • for any reason outside the control of the company including causes of logistical difficulties
  • for any reason outside the control of the company including causes of logistical difficulties

We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel their request placed by them in future. Not with-standing this policy, any specific terms and conditions mentioned on the service page, and/or as agreed with a user before/during/after the transaction, will override the terms and conditions mentioned herein in case of a conflict.